Our Philosophy on Transaction Security and Credit Card Fraud
Pixxures, Inc. wants to ensure the Internet shopping experience is one that engenders the same level of confidence in consumers and merchants as that associated with an in-store transaction. We have joined with CyberSource and other Internet merchants in an industry initiative called the "Protected Buy" program. This program protects consumers in three ways:

"Allows you to identify and choose to do business with sites that adhere to the highest security standards for Internet transactions; assures you that steps have been taken to deter the use of your payment card information at this site, and other member sites, if it should ever be lost or stolen; assures you will be provided with clear resolution procedures in the unlikely event you are ever declined for an online purchase."

By displaying the CyberSource Protected Buy seal, Pixxures, Inc. has committed to provide you with information regarding:

"The security measures Pixxures, Inc. takes to protect your payment information; the methods used by Pixxures, Inc. to prevent and detect credit card fraud; the transaction information Pixxures, Inc. collects and how it is used; the processes Pixxures, Inc. uses to validate customer and payment information; how to contact Pixxures, Inc. if your order is declined."

Questions regarding this area should be directed to Pixxures, Inc. by using our feedback form.

Protecting Your Payment Information
Pixxures, Inc. employs key security measures to protect your privacy and bank card information. We use the strongest consumer-to-merchant encryption available (SSL) to protect the transmission of bank card data from your computer to our online storefront.

We also use a secure commerce messaging protocol between our site and those who process your transactions to ensure privacy of your information. All data transferred between our site and CyberSource, our transaction services provider, uses tamper-evident encryption and authenticated messaging that makes it impossible for anyone to tamper with your data without it being detected and ensures only trusted parties are sending and receiving transaction information. Further, an audit trail exists for every transaction. Neither Pixxures, Inc., nor other "Protected Buy" merchants can deny processing a transaction through CyberSource. Your payment information cannot be used without a record of the transaction being logged and traced to the requesting merchant.

Detecting and Preventing Credit Card Fraud Before it Happens
To afford you continued shopping convenience and ensure the ongoing health of our business we use CyberSource Internet Fraud Screen enhanced by Visa. This service helps detect high risk transactions and prevent credit card fraud before it happens-with negligible impact on legitimate purchases. Using this service we are able to identify high risk transactions and decide in a fair and timely way whether or not to continue processing the order. This service helps to protect you from unauthorized use of your payment information at all "Protected Buy" member sites.

The Transaction Information We Collect and How it is Used
Pixxures, Inc. collects information during your transaction that makes it easier to process and fulfill your order in a quick and convenient manner. Depending on the transaction type and how frequently you shop at our site, we may request your credit card number and expiration date to complete your transaction, a shipping name and address to ensure proper delivery; a billing name and address, and email or phone number to contact you in case of problem with your order or a billing issue.

Sometimes your order information is compared with data from a trusted service to identify potential misuse of credit card information and high risk orders. For example greater scrutiny may be required if the billing and shipping address do not match. Such an order could be a legitimate gift purchase, but it could also be symptomatic of a fraudulent order. For your protection as well as ours, we initiate cardholder verification calls when the order appears to have a higher level of risk.

Pixxures, Inc. respects the confidentiality of your personal information and privacy of your shopping experience. Your personal information will be made available only to those directly involved in the transaction of your order and specifically for the purpose of order management and payment protection.

How We Validate Customer and Payment Information
Pixxures, Inc. aspires to process your credit card transaction, as well as your complete order, swiftly and accurately. Simple validity checks are performed on customer information to make sure that zip codes, area codes and addresses match up. These procedures help to identify mistakes that can cause shipping errors or result in declined credit authorizations, and may uncover fraudulent transactions. Once the card data is entered accurately, it is validated with your bank using the secure messaging procedures noted previously.

Please Contact Pixxures, Inc. if Your Purchase is Declined
In the unlikely event your order is declined, Pixxures, Inc. encourages you to discuss the situation with one of our service representatives. We will promptly process your order if we have declined it in error, and take measures to streamline your future purchases. If we are not able to authorize purchase, we believe you are entitled to know the reasons why and will be happy to discuss the matter with you. If you have questions, please

© 2000-2005 Pixxures, Inc. is a U.S. registered Trademark. CyberSource is U.S. registered trademark. "CyberSource Protected Buy" is a service mark of CyberSource Corporation. "Visa" is a registered trademark of Visa International.